Common Sense Customer Service – Improve Your Job Skills & Provide A Great Customer Experience (Review)
Customer service is a pet topic of mine and has been for many years. When I was a kid, my grandfather talked to me many times about how important awesome customer service is to a successful business. Interesting side not – even 20 years after he died, any time I meet someone who knew him, [...]
Book Review – The Moon She Rocks You by Gurutej Khalsa
The Moon She Rocks You – that title sparked all kinds of ideas, but I honestly had no idea what it was about when I first heard about it. So, I had to take a look and see what I could learn. Each time you talk to Gurutej you are likely to learn something new [...]
Zero Stress Selling: 5 No-Fail Strategies to Get More Clients and Fill Your Practice by Sue Kasson
Generating sales and maintaining a profitable business definitely contributes to stress for all sales people and business owners. So we are always on the lookout for ways to lessen our stress level – while maintaining the bottom line. Sue Kasson works to help business people lessen their stress level, while maintaining and growing their [...]
Keeping the Wolves at Bay: Media Training by Jonathan Bernstein
It seems that every time we turn on the news, there is a new scandal. It may be a celebrity marriage on the rocks, a fading star in trouble again with the law, a politician being accused of breaking the law or international companies dealing with a catastrophic disaster – all these people have one [...]
Women’s Millionaire Club by Maureen G Mulvaney, MGM
Many people own home based businesses and in these tough economic times – many more people will launch home based businesses. Some people do very well with their own business – while others never make a decent living. What is the difference? Are there things they could learn that would make them more successful? This [...]
How to Get Financing For Your New Small Business by Sharon Fullen
In good financial times it can be hard to secure financing for a new small business. So, getting financing in these tough and uncertain economic times are even harder. That’s a reason why you need to know about this book. We all know that a business can be run in the ground by bad management, [...]
Heart of Marketing by Judith Sherven and Jim Sniechowski
Customer service and really good customer service seems to be a thing of the past in many businesses. When I was growing up – my grandfather reinforced the importance of stellar customer service to me and that lesson has served me very well of the last two decades. This book explains how to put “heart” [...]
Adrenal Fatigue: The 21st Century Stress Syndrome by James L Wilson
Every business person faces stress and fatigue. Every business owner and entrepreneur faces stress and especially in these tough economic times. So – maintaining our health can be a key to being able to continue giving our best to our business, ourselves, our families and our customers. A few months ago I heard about a [...]
Passion, Plan and Profit by Christy Strauch
Having your own business is said to be a part of the “American Dream”. Even in these tough economic times, many people are still working toward having their own business. Actually, I’ve read that a financial recession can be the perfect time to lose a fortune — but also the perfect time to make a [...]
136 Effective Presentation Tips by Tony Jeary and David Cottrell
In these tough economic times we should all be on the lookout for ways to make ourselves stand out in business – in a good way. Being able to step up on the job and to create and do an effective presentation is a great way to make ourselves stand out. Are you an entrepreneur [...]