Common Sense Customer Service – Improve Your Job Skills & Provide A Great Customer Experience (Review)
Customer service is a pet topic of mine and has been for many years. When I was a kid, my grandfather talked to me many times about how important awesome customer service is to a successful business. Interesting side not – even 20 years after he died, any time I meet someone who knew him, [...]
Review – The Fear and Anxiety Solution
The Fear & Anxiety Solution – A Breakthrough Process for Healing and Empowerment with Your Subconscious Mind by Friedmann Schaub, MD PhD Fear and anxiety are on the rise – any time you watch the news or check the local newspaper, you are likely to find information that makes you worried about your future and [...]
Zero Stress Selling: 5 No-Fail Strategies to Get More Clients and Fill Your Practice by Sue Kasson
Generating sales and maintaining a profitable business definitely contributes to stress for all sales people and business owners. So we are always on the lookout for ways to lessen our stress level – while maintaining the bottom line. Sue Kasson works to help business people lessen their stress level, while maintaining and growing their [...]
Keeping the Wolves at Bay: Media Training by Jonathan Bernstein
It seems that every time we turn on the news, there is a new scandal. It may be a celebrity marriage on the rocks, a fading star in trouble again with the law, a politician being accused of breaking the law or international companies dealing with a catastrophic disaster – all these people have one [...]
Women’s Millionaire Club by Maureen G Mulvaney, MGM
Many people own home based businesses and in these tough economic times – many more people will launch home based businesses. Some people do very well with their own business – while others never make a decent living. What is the difference? Are there things they could learn that would make them more successful? This [...]
How to Get Financing For Your New Small Business by Sharon Fullen
In good financial times it can be hard to secure financing for a new small business. So, getting financing in these tough and uncertain economic times are even harder. That’s a reason why you need to know about this book. We all know that a business can be run in the ground by bad management, [...]
Heart of Marketing by Judith Sherven and Jim Sniechowski
Customer service and really good customer service seems to be a thing of the past in many businesses. When I was growing up – my grandfather reinforced the importance of stellar customer service to me and that lesson has served me very well of the last two decades. This book explains how to put “heart” [...]
Adrenal Fatigue: The 21st Century Stress Syndrome by James L Wilson
Every business person faces stress and fatigue. Every business owner and entrepreneur faces stress and especially in these tough economic times. So – maintaining our health can be a key to being able to continue giving our best to our business, ourselves, our families and our customers. A few months ago I heard about a [...]